Smart Documents support

Contact Agente

Email Email support. Describe the issue and include the template name or document identifier where useful. Do not send passwords, card details or unrelated customer documents.

Setup and documentation

Read the Smart Documents documentation for templates, Word uploads, downloads and subscriptions. Connection instructions cover ChatGPT / Codex, Grok Bot, Claude, Hermes, Other Agents with their current availability.

Sign-in and office access

Use your existing Agente account and active office membership. Complete any multi-factor verification in the unified Agente sign-in; keep your security settings enabled. Your office administrator manages membership.

Manage or disconnect your agents in Connected agents. If a connection expires, reconnect from your agent’s settings.

Document delivery

Generated Word files are available for 24 hours. Refresh an unexpired document’s download link instead of generating another copy. Save a local copy when you download.